Hi, my name is Milena Regos and I’m starting this blog to put in one place all Internet marketing, web 2.0 and social media marketing tools and lessons in today’s economy. The Internet is changing daily and the gone are the days of web 1.0. We are all entering a new phase online in which conversation, dialogue, honesty, authenticity and transparency are becoming more prevalent. Gone are the days when companies were able to talk to their customers about their brands without hearing back from their constituents. Now, we have people talking about products and brands to other people. We have a dialogue and not a monologue. As marketing professionals, we need to adjust our marketing mix to include the tools and technology that web 2.0 and social marketing media provide so we can engage our customers more effectively.
In my full-time job as a Marketing Director for Incline Village General Improvement District I deal with daily challenges on how to communicate better with our customers, how to engage them and how to listen to what they have to say. We adapt our marketing strategies based on our customer feedback. As the Marketing Director for Diamond Peak Ski Resort, The Golf Courses at Incline Village, The Chateau at Incline Village, The Recreation Center and Tennis Center I have a responsibility to serve our customers by providing the best products and services for their money. To achieve this I need to listen to our customers. I’m starting this blog as an opportunity to engage more effectively with our customers. I also want to provide lessons that I have learned, research I have found and real life experiences all in one place for people who are interested in Internet marketing, social media marketing and web 2.0. I will continue to update this blog with all things marketing, Internet marketing, web 2.0 and social media marketing that I find interesting and worth reading. This is my personal blog and my thoughts and opinions are not associated with the organization I work for (IVGID).
I hope you enjoy my blog. Send me your feedback and let me know how I can make it better, what interests you and what you would like to read about.