Are you turning away business?
A big annoyance for me is seeing signs at businesses that just scream we don’t want your business. I took this photo at a Keva Juice shop at the Reno Mall. To me, this sign says: 1) You are not welcomed here and 2) Our organization has problems.
Look around your business for signs that may be sending the wrong message to your customers. They may be making perfect sense to you (are they really?)...
The Black Eyed Peas and the Now Generation
Lately, I’ve become a total Black Eyed Peas fan. I love their music. I work out to it, listen to it at home, cross country ski with it, listen to it on weekends, when I work and when I fall asleep. One of their songs, “Now Generation” has interesting lyrics touching upon social networking, our desire for urgency and immediacy and how we want everything NOW.
The New Customer is defined...
The “Don’t be Stupid” social media guidelines every employee needs to know
What you share online is public and in some cases can be used against you. Here are some guidelines to keep in mind before the next time you hit enter on your keyboard or send on your mobile device.
1. Everything you share online is visible. Your Facebook updates, tweets, blog posts, Flickr photos, YouTube videos. If you want to keep your job, don’t say things online you are going to regret...
10 reasons why I started Out&About Marketing
Because I’m passionate about honest marketing and social media and believe that if done right it really works.
Because I’m tired of shitty marketing and bad customer service.
Because the social web is changing the world and businesses will adapt or die. Some businesses need to die. It’s OK.
Because people need great products and services and amazing companies want to sell their products...
Is the Travelocity contest on Facebook good or bad?
Travelocity announced a new contest on Facebook: The roaming Gnome asked you to vote for the next ski trip destination: Lake Tahoe or Utah.
The Good
This is a brilliant idea to get everyone associated with the travel & hospitality industries involved and engaged. It’s working. It’s a friendly competition and visitors bureaus, hotels, ski resorts and local businesses are showing their...
Web trends 2010
I had the pleasure of speaking to a very diverse group of University of Nevada, Reno (UNR) consisting of undergraduate and graduate students and business owners and professionals from Reno and Lake Tahoe. Thank you Dr. Bret for putting it together. The event was mainly Q&A format but the very first question Dr. Bret asked every one on the panel was: How is 2010 going to be better or different for...
Social Media Panel Discussion at UNR
Please, join us on Jan 4, 2010 from 6pm – 8pm at UNR for a social media discussion with some of the Reno/Lake Tahoe social media practitioners. Thank you Dr. Bret for putting this panel together. I feel honored and humbled to be a part of this group.
This event is free to everyone. It will discuss personal and company branding and how to utilize social media for personal and professional purposes.
The...
Happy Holidays!
Merry Christmas and Happy Holidays! I hope you are enjoying some time off with family and friends. Best wishes for health, happiness, prosperity and great business in the New Year! (Photo credit: Flickr)
Lake Tahoe Snow and Social Media
Cross country skiing Lake Tahoe
Winter is definitely here and it looks like it will be a nice White Christmas for everyone in Lake Tahoe. Let’s see what Lake Tahoe ski resorts are reporting for snow accumulations on their websites:
On the North Shore:
1. Alpine Meadows reports 54″ of new snow.
2. Squaw Valley reports 42″ of snow storm total.
3. Sugar Bowl which usually tends to...
Social Media ROI
I ran into this YouTube video on social media ROI and I want to share it with you. How are you measuring your social media efforts? Do you have a social media strategy that you know is working for you?
Milena Regos, Marketing Director for IVGID & Diamond Peak Ski Resort, is an experienced and innovative marketing and Internet professional and social media practitioner who builds award winning marketing campaigns with proven return on investment. Milena Regos specializes in creating word of mouth and social media for the travel, tourism, outdoor, recreation and related industries. More on the About page. This is her personal blog and the thoughts and opinions expressed here are hers alone and do not necessarily represent the views of her employer.
© 2009 Out&About Marketing LLC